Referencesįor a list of available MSI command line switches, type msiexec /? at the command prompt.Update, Stein Åsmul: There is a whole list of cleanup approaches here (recommended). CleanWipeįor difficulty with uninstalling Endpoint Protection, see also: Uninstalling Symantec Endpoint Protection with the CleanWipe utility. DLL: C:\WINDOWS\Installer\MSI14D.tmp, Entrypoint: CustomAction_SxsMsmCleanupġ: sxsdelca tried opening key w/o wow64key 2: Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents 3: 672 4: 0ġ: sxsdelca tried opening wow64key 2: Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents 3: 680 4: 0 MSI (s) (0C:34) : Invoking remote custom action. MSI (s) (0C:20) : Doing action: SxsUninstallCA The uninstaller is trying to find some keys which are present in a 64-bit operating system, but they do not exist on a 32-bit operating system:Īction ended 13:37:50: InstallFinalize. Repeat this for each instance of msiexec.exe listed.Click End Process for all of the running Windows Installer processes by right-clicking on msiexec.exe, and then clicking End Process.Note: If the MSI uninstall has stopped responding, follow these steps: THE ABOVE COMMAND line examples are the ones to use for a third-party tool for uninstall, for example what command-line to pass via SCCM Type cmd to open the Windows command prompt.Įxample: msiexec.exe /x /lv!* c:\uninstallSEP.txt.Browse the Uninstall subkeys in the left-hand pane, and check the values in the right-hand pane to find a value for the DisplayName that equals Symantec Endpoint Protection.Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\.
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